FAQs

Frequently Asked Questions

FAQs

What's your tax ID number?

Our Federal Tax ID number is 84-2812184 and you can find us on the IRS's Tax Exempt Organization Search website

Why are you doing this? What's the point?

The folks who started My Giving Hub got fed up with making donations to worthy charities and then being flooded with emails and snail mail. First the charity sends you emails thanking you for your donation. Then, around the holidays, they send you more emails and postal mail, asking for more money. Finally, many charities sell your contact information to other charities, so you start getting messages from charities you've never even heard of. Sound familiar?

When we donate to a charity, we wanted as much of that donation to go to the charity's work as possible, and we definitely didn't want our donations wasted on sending emails and postal mail. So the idea of My Giving Hub was born.

You tell us how much you want to donate and what charity you want to donate to, and we send that money to the charity. The charity never knows who you are, so they can't bug you with email or postal mail. My Giving Hub is an IRS 501(c)(3) nonprofit, so you still get a tax deductible receipt for your donation. The only difference is that the charity can't bother you for more money because they don't know that you donated.

When you donate through My Giving Hub, we request the bare minimum amount of information from you that is necessary. We process all of our payments through PayPal so we never have to store your name, address, or credit card information. We don't need that information, and we don't want to have it. PayPal handles the payments, we just need your email address so we can send you your tax receipt. By storing the bare minimum information about you, you can be certain that we won't sell your information to anyone; we don't have anything to sell!

When does the charity get the money I donated?

Instead of sending your money to the charity as soon as we get it, we will do a rollup of all the donations every two weeks. That way, if more than one person donates to any charity, we can consolidate all of those donations and send the money to the charity at one time, saving us and the charity a lot of hassle. As we get bigger, we expect to move to a weekly rollup to help the money move faster to the charities.

How does My Giving Hub stay in business?

We have two sources of income. First, when you donate to the charity of your choice, you are asked if you would like to donate an extra little bit to My Giving Hub. Those donations are used to help with our expenses, which include website development, hosting, and maintenance, legal compliance (so we can maintain our nonprofit status), and employee salaries (all of our staff are currently volunteers). You don't have to donate, but we appreciate every dollar we can get. Your donations keep the lights on and keep our service running. But if you choose not to donate, that's fine, too. You'll still be able to make your donations to the charities of your choice and never be bothered by anybody.

The second source of income comes from the 4% charge that's added to all transactions. We really don't like that one, but it's an unfortunate business necessity. Credit card transactions chew up as much as 3% of the donation that you make, so without this, we'd be losing money on every transaction. That fee goes mostly towards those credit card fees, and whatever's left helps with our bills. For a $50 donation, after credit card fees, My Giving Hub might get $0.50 to help towards the bills, so it's not a whole lot, but every penny counts.

Why isn't my charity listed?

There are several reasons why a charity may not be listed in our system:

  • First, that charity may not be a 501(c)(3) non-profit as defined by the IRS.
  • Second, the charity may not be listed with Charity Navigator, which is where we get most of our data from.
  • And third, we may have missed it by accident. If you want to get your charity added to our list, please click here to get it added and we'll look into it. Please remember that only 501(c)(3) charities are eligible for donations through My Giving Hub.

Why aren't there any salaries in the expenses?

As of right now, all of our staff is volunteering their time and skills to get My Giving Hub up and running. There are times that we have to get some outside help that we have to pay for, which you will see listed separately. Eventually, our staff will want to get paid, and at that time you'll see Employee Salary as a line item in the expense report.

Still have questions?   Contact us!