Established in 1993, CARPLS is an innovative legal aid service that offers an immediate response to the everyday problems confronting low- and moderate-income residents of Cook County, IL. CARPLS' free hotline and court-based advice desks give individuals direct access to experienced attorneys who are trained to quickly assess and respond to a wide range of civil legal problems. CARPLS attorneys resolve over 85% of all cases in-house by providing information, advice and brief services including the preparation and review of legal documents. CARPLS' unique "legal triage" system serves as a model for legal aid communities across the country and has increased access to justice by dramatically reducing the cost of legal aid services to the poor.